INDIANAPOLIS, IN – March 9, 2009 – The Corporate Housing Providers Association (CHPA), an international organization representing corporate housing companies around the globe, presented their eighth annual industry awards to nine outstanding individuals and companies on February 26, 2009. The awards event capped a two and a half day conference featuring education sessions, networking opportunities and an exhibition hall.
The Tower of Excellence Company of the Year Award honors companies that excel in the corporate housing business, demonstrate outstanding financial results, exceed guest service standards, and make significant contributions to the corporate housing industry in the national, regional and local areas. BLVD Suites, Inc. was announced the winner for the company with less than 300 units. Located in an area with a decade-old recession, the company experienced growth in 2008, despite all economic challenges. BLVD Suites, Inc. is located in a suburb of Detroit, Michigan. SuiteAmerica won the Company of the Year Award for a company with more than 300 units. SuiteAmerica saw improvements in 2008 such as energy efficient equipment and processes in two major warehouses, consolidated reservations and customer service centers, and a new inventory management position. SuiteAmerica serves nationwide and is headquartered in El Dorado Hills, California.
The Associate Partner Member of the Year award recognizes an outstanding associate member company who has shown commitment and excellence in the corporate housing business as a partner to providers and to CHPA. This year’s honoree, AFR Furniture Rental has won for the second consecutive year and is known for their commitment to customer service. They provide rental furnishings to the corporate housing industry and service the east coast from New England to North Carolina.
CHPA’s Individual Member of the Year Award recognizes an outstanding employee, executive or owner demonstrating commitment and excellence within their company and to the entire corporate housing industry. Melissa Baker, CCHP of Priority Corporate Housing was named Individual of the Year for a company with less than 300 units. Baker is known for treating customers fairly and working as a partner with associate members. Marelyn Krueger of BridgeStreet Worldwide received the award for Individual of the Year for a company with more than 300 units. Krueger ensures that BridgeStreet Worldwide’s largest clients receive the highest level of service across the globe. An important part of the company’s expansion, she was involved in the opening of their Global Solution Center in Singapore.
The Tower of Excellence Award for Most Creative Marketing recognizes an outstanding marketing concept that greatly impacted corporate housing in the past year. The award recognizing a company with less than 300 units was awarded to ExecNet Properties. Redesigning their website resulted in increasing their traffic by 23% in just one month. CitiSuites was honored with the award for more than 300 units because the company is launching its own guest magazine for the industry in their market, called Suite Life 101.
To honor the companies that dedicate their time to serving their communities, CHPA awards a company with the Best Community Philanthropic Award. The 2009 winner was CWS Corporate Housing. Their company goal is for every employee to dedicate at least 12 hours of community service annually, for which the associate earns $10 per hour toward the charity of their choice. They have achieved a 98% company-wide participation rate. A wide variety of communities have benefited from the company’s generosity — from improving a school and treatment facility for troubled children in Denton, TX to providing food for more than 14,000 people per month in their Canadian market.
CHPA also honors an individual who has given generously of their time and efforts to CHPA. The Volunteer of the Year Award honors their professionalism, commitment and hours of volunteer time to make a difference in the Association. Marilyn Kempter, CCHP, of ABODA was award the Volunteer of the Year Award because she has been instrumental as part of the team that created CHPA’s Certified Corporate Housing Professional (CCHP) Certification and has served as the Education Committee Chair for the past two years. She has also helped develop the Association’s webinar educational series and advised on curriculum.
The Corporate Housing Providers Association (CHPA) is the only trade association dedicated to the corporate housing industry. As the industry continually evolves, members gain insight and resources on how to stay competitive through their involvement with CHPA. CHPA, as the voice of the corporate housing industry, offers networking, educational and informational opportunities to corporate housing providers around the world. At its annual meeting, CHPA recognized nine corporate housing companies and individuals for their outstanding contributions to the industry.